Create Customer Portal Accounts
To set up your customer portal accounts, you need to define each customer's
login name, password, home directory, and an optional message that appears
on the customer's portal page. Note: The customer portal feature
is not available on the PacketShaper 1200 or 1400 Lite models.
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Note: To perform this task from PolicyCenter, you must first select a configuration from the Editing Configuration
drop-down list at the top of the page.
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To add a customer:
1. Click the setup tab.
2. From the Choose Setup Page list, choose
customer portal administration. The Customer Portal screen
appears.  show screen
3. Click add customer. The Add Customer
page appears. show screen
4. Enter the customer's information:
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Field
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Description
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Name
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The login name the customer will use; up to
32 characters long, use numbers, letters and underscores —
spaces are not allowed
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Password
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The password for the customer account. If you
are using RADIUS authentication, you do not specify a password here
— you must enter user names and passwords in the RADIUS server.
To set up RADIUS, see Configure
RADIUS. |
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Confirm Password
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Type the same password a second time
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Directory
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The name for the customer home directory to
be created in the path 9.258/customer/, maximum 8 alphanumeric characters.
If you want multiple customers to access the same portal page, specify
the same directory name for all of these users (for example, 9.258/customer/master).
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Message of the Day
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Select System message to use the system-wide
message or select Custom and then enter a text message, up
to 128 characters. This custom message can be displayed on the customer
home page. (See also Set a System-Wide
Message.) |
5. Click add customer.
Note: The Add Customer screen creates a home directory
for each customer you configure, but these directories are initially empty.
You must create an individual INDEX.HTM file and place it in the home
directory of each customer. Or, if multiple customers will be accessing
the same portal page, place the INDEX.HTM file in the master directory
specified for these customers. See Design
Customer Portal Pages.
See also:
Edit Customer
Information
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