Configure an SMTP Server

The scheduled commands, adaptive response action files, and user event features can be configured to send email notifications. Before PacketWise can send out email messages, though, you must configure an SMTP (Simple Mail Transfer Protocol) server.

Note: To perform this task from PolicyCenter, you must first select a configuration from the Editing Configuration drop-down list at the top of the page.

To configure an email server:

1. Click the setup tab.

2. From the Choose Setup Page list, select email. The email settings appear on the Setup screen.  show screen

3. In the Email Server field, specify the SMTP server using either its DNS name or IP address.

4. To specify a non-standard port for email messages, enter the port number in the Port field. The default SMTP port is 25.

5. (Optional) In the Sender field, specify a complete mail address, including the domain name — for example, john_doe@example.com. The sender's name will appear in the From line of any email message that the user event or scheduled command feature sends out.

The full form can also be used for the sender — that is, a quoted name followed by the explicit email address. For example: "Bob" <bob@examplecompany.com>

6. If you are defining the email server before it is accessible, select the Ignore email server DNS host lookup checkbox.

Note: If you don't select the checkbox and the email server doesn't exist yet, PacketWise will do a DNS lookup of the email server, and when it can't find it, will display an error message. The email settings will not be accepted.

7. Click apply changes to update the settings.

See also:

Set Up Email Notification

Create a Schedule