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Glossary of Terms

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10BaseT

An Ethernet local area network that uses twisted-pair cabling at a data rate of 10 megabits per second.

100BaseT

An Ethernet local area network that uses twisted-pair cabling at a data rate of 100 megabits per second.

1000BaseT

An Ethernet local area network that uses twisted-pair cabling at a data rate of 1000 megabits (one gigabit) per second.

9.256/

The top-level directory of the unit's flash memory.

9.258/

The top-level directory of the unit's hard drive.

Access Link

The WAN connection that the Packeteer unit manages. See also Link and Link Rate.

Access-Link Monitoring

PacketWise polls routers every 30 seconds to assess the status (link up or link down) of the WAN link interfaces. If a link goes down, PacketWise will automatically adjust the total available capacity by subtracting out the capacity of the down link. See Configure a High Availability Topology.

Action File

Command files that are associated with a specific adaptive response agent. See Action Files Overview.

Adaptive Response

A PacketWise feature that monitors unit, application, and network health, providing a color-coded summary that lets you identify potential problems. See Adaptive Response Overview.

Address Resolution Protocol (ARP)

A TCP/IP protocol used to map an IP address to a physical hardware address.

Admission Control

A mechanism for a rate policy that determines what happens when there isn't enough bandwidth to satisfy guaranteed rate requests (such as refuse connections or give a trickle of bandwidth). See Apply Admission Control.

Advanced High Availability Mode

A high availability mode that includes the features of basic mode, as well as link overload protection. The PacketShaper uses SNMP polling to access the actual throughput of each configured WAN link interface. If an interface approaches its configured capacity, the Packeteer unit paces the traffic sent through that interface to prevent overloading the link.

Agent

An entity in adaptive response that measures and monitors performance of the Packeteer unit, the network, or a specific class. See Adaptive Response Overview.

ARP

See Address Resolution Protocol.

Backward Explicit Congestion Notification (BECN)

A flow control method used in Frame Relay to advise the sender that upstream network resources are busy.

Basic High Availability Mode

A high availability mode that polls the configured router(s) every 30 seconds to assess the status (link up or link down) of the WAN link interfaces. If a link goes down, PacketWise automatically adjusts the total available capacity by subtracting out the capacity of the down link. As part of this process, it will adjust the access link size and resize partitions to reflect the available bandwidth.

BECN

See Backward Explicit Congestion Notification.

Burstable Partition

A type of partition that allows an aggregate traffic class to use a defined amount of bandwidth, and also allows that class to access additional unused bandwidth, if needed.

Bypass Mode

Operational state in which the unit connects the Inside and Outside Ethernet ports directly to each other, essentially behaving like a piece of cable. By default, the unit enters bypass mode on loss of power. Bypass mode must be defeated to use the hot or direct standby feature.

Cache, Classification-Accelerator

A high-speed storage mechanism for increasing the speed in which PacketWise classifies flows on the inside of the unit. Qualified IP address-based classes are stored in the cache. For more information, see the PacketShaper Getting Started Guide and the hostdb cache command.

CIDR

See Classless InterDomain Routing.

Class

A logical grouping of traffic flows that share the same characteristics — a specific application, protocol, address, or set of addresses. Also known as traffic class.

Classless InterDomain Routing (CIDR)

A scheme for dividing the network and host portions of an IP v4 address on a bit-by-bit basis. Replaces the original byte-delimited class A,B,C,D IP address method, and provides greater flexibility in dividing a finite number of IP addresses among many subnets.

CLI

See Command-Line Interface.

Collector, Flow Detail Record

A software application, such as Packeteer ReportCenter, that accumulates the data from an FDR emitter (PacketShaper/Seeker). Most collectors do much more than gather the data — they also present the information in a meaningful way in reports and graphs.

Command-Line Interface (CLI)

The terminal access method in a Packeteer product, available via remote login or direct connection of an ASCII terminal to the Console port. Commands are entered as text on a single line.

Compression Dictionary

A compilation of common patterns of characters and the shorter strings with which they are replaced when the data is sent across a network. Associated with each compression dictionary is a compression algorithm, such as Lempel-Ziv/Huffman. Compression dictionaries come in different sizes: the smaller dictionaries are faster at compressing data while the larger dictionaries achieve higher compression ratios.

Compression Module

Enabled with a software key, the Compression Module increases the usable capacity of your network. Compression enables more data to flow through constrained WAN links, freeing bandwidth to enhance the performance of applications that are most critical. A PacketShaper with the compression module was previously known as a PacketShaper Xpress.

Compression Tunnel

A communications link between two points; the data in the encapsulated link is compressed between the two end points of the tunnel.

Concurrent Hosts

IP hosts that the Packeteer unit has "learned." For the maximum number of concurrent hosts that you can have on a unit, see Configuration Limits for PacketWise. See also Host Database and sys limits.

Customer Portal

A Packeteer feature that offers service providers the ability to design custom network and application status pages that can be viewed by their customers. See Customer Portal Overview.

Note: The customer portal feature is not available on the PacketShaper 1200 model.

Diffserv

Differentiated Services — a protocol for specifying and controlling network traffic so that certain types of traffic get precedence. See also DSCP.

Direct Standby

A function that allows two Packeteer units to work in a redundant network topology, with each unit connected to a different router. Both units are considered active and each unit can receive and forward traffic, even simultaneously. When a unit directly receives traffic, it will copy that traffic and transmit it to the other unit. The other unit will classify the traffic, just as if it had received it directly, but it will be discarded just before transmission. See Configure Direct Standby.

Discard Policy

A bandwidth allocation rule that blocks all packets for a traffic type.

Domain

A unique identifier for a group of network resources, often representing a specific organization — for example, packeteer.com.

Domain Name Server (DNS)

A network computer that translates a text-based name (such as www.packeteer.com) for a network resource to the dotted-decimal IP address (such as 10.10.10.10) required to access the resource.

Domain Name

A text-based name for an Internet address — for example, www.packeteer.com. A client computer contacts a Domain Name Server to request translation of the human-readable domain name into the dotted-decimal address format used by the Internet Protocol.

DSCP

Differentiated Services Code Point — A six-bit field in the IP header that specifies the per hop behavior for a given flow of packets. See Classify Diffserv Code Point Traffic and Substitute Diffserv Values.

Dynamic Partition

A type of partition that automatically creates subpartitions on the fly as users become active in a traffic class. This capability allows service providers or enterprise customers to guarantee a user a minimum amount of bandwidth at all times.

Emitter, Flow Detail Record

A device that pushes data to a remote system (collector) on a continuous basis. PacketShaper/Seeker is an emitter of flow detail records.

Ethernet

A protocol for electrical connections and base addressing that is widely used in local area networks.

Event

In PacketWise, a defined occurrence, such as an application reaching a certain bit rate, that can be used to trigger an alert message sent via email, an SNMP trap message, or both.

Exception Class

A class that has been tagged to be sorted above standard (non-exception) classes in the traffic tree. Exception classes give you the ability to redefine the search order that PacketWise uses to find a match for a traffic flow.

Exception Host List

A host list that contains a list of IP addresses you don't want an adaptive response agent to monitor (for example, servers). See Agent Host Lists.

Excess Rate

The portion of the data rate for a traffic class that exceeds the minimum allocated rate.

Failover

The process by which a unit monitors the site router WAN links, using SNMP, and adjusts its link rate accordingly if the router switches to a lower-bandwidth backup WAN link. Failover should not be confused with hot standby, in which two units act as a redundant pair.

FECN

See Forward Explicit Congestion Notification.

Flash Memory

A type of nonvolatile, electronic storage media used in the Packeteer unit to store the PacketWise software.

Flow

A specific instance of a connection, session, or packet-exchange activity by an identified traffic class.

Flow Detail Record
(FDR)

Information about a TCP or non-TCP flow, such as where the flow originated and where it went to, the size of the flow (in terms of packets and bytes), and when the flow was sent. For more information, see Flow Detail Records Overview.

Forward Explicit Congestion Notification (FECN)

A flow control method used in Frame Relay to advise the sender that upstream network resources are busy.

Full Duplex

A mode of data transmission in which each device is able to transmit and receive data simultaneously. See also Half Duplex.

Gateway

The network device, often a router, to which packets destined for another network are sent.

Guaranteed Rate

In a rate policy, the minimum allocated bandwidth made available to each connection in a traffic class. Unused bandwidth is loaned to other traffic classes.

Guaranteed Rate Failure

An instance when PacketWise is unable to allocate the guaranteed rate when applying a class' rate policy.

Half Duplex

A mode of data transmission in which each device alternately receives and transmits data.

High Availability

A network topology feature that ensures mission critical applications are available 100% of the time, on a 24x7 basis. This goal is typically accomplished by having multiple access routers with multiple WAN link interfaces. Packeteer units can enhance a high availability topology by detecting when interfaces and routers go down and then adjusting the rate of the flows and partitions based on the status of the devices. High availability has two modes: basic and advanced.

Hits

The number of times traffic flows match the criteria specified in a traffic class.

Host

A computer that is connected to a TCP/IP network, including the Internet. Each host has a unique IP address.

Host Accounting

A feature that allows you to track byte counts of throughput for each IP address, group of users in a host list, or subnet. See Host Accounting.

Note: The host accounting feature is not available on the PacketShaper 1200 model.

Host Database
(hostdb)

A record of all hosts that have active connections through the Packeteer unit. Once a host closes its connection, the host will be purged from the database. In addition, the unit will clear host entries if they aren't active for approximately ten minutes. Thus, the hostdb is a real-time list of hosts. The Packeteer features that use the hostdb include Top Talkers/Listeners, host accounting, and the classification-acceleration cache.

Host List

A host list contains a set of IP addresses, DNS names, and/or subnets. Host lists are useful when creating classes based on hosts, defining hosts and partners that can use compression, assigning hosts to sides, retrieving host accounting data, and defining exception lists for adaptive response host agents.

Hot Standby

A strategy that uses two Packeteer units connected in parallel, with one unit active and the other acting as a hot spare. In the event of a failure in the active unit, the spare unit takes over automatically, using the same IP address. Hot standby should not be confused with the failover feature, a process that adjusts link rate when a router switches to a backup WAN connection. See Configure Hot Standby.

HTTP over SSL
(HTTPS)

A protocol for transferring private documents over the Internet.

Ignore Policy

A bandwidth allocation rule that exempts a traffic class from bandwidth management. Used for traffic not destined for the WAN.

Inbound Rate

In PacketWise, the maximum rate at which data is arriving at the local site across the wide area network.

Incident Report

A report (such as a graph) that an adaptive response agent automatically generates when it crosses from a green/yellow threshold to a red threshold or from red/yellow to green. The report shows supporting data for the problem at the time it occurred. See View Incident Reports.

Inheritable Traffic Class

A traffic class with a policy that can be given to a sibling class, if the sibling doesn't have its own policy.

Inside NIC Mode

In PacketWise, the speed selection for the LAN connection facing the local computer network. Choose from 10BaseT, 100BaseT, or automatic.

Inside Port

The unit's 8-pin modular Ethernet connector for the local LAN.

Internet Protocol (IP)

A network protocol for addressing and sending data packets. The messenger-oriented component of TCP/IP.

IP Address

The dotted-decimal identifier used by the Internet Protocol to contact a specific network device — for example, 10.10.10.10.

IP Precedence

A QoS traffic priority method for TCP/IP that uses the three-bit Type of Service (TOS) field in the IP header.

IQOS

Stands for Internet Quality of Service. Used by Packeteer to uniquely name LDAP objects created by PacketWise.

LAN Expansion Module (LEM)

A card that provides additional network interfaces to the PacketShaper, offering additional deployment options for complex topologies with multiple LANs.

Leaf Class

A child class that doesn't have any of its own child classes.

Legacy Flows

Traffic using a non-TCP/IP protocol, often encapsulated in a TCP or IP wrapper.

LEM

See LAN Expansion Module.

Link

A communications connection that is used to transmit data from a source to a destination (for example, a T1 line). See also Access Link and Link Rate.

Link Rate

The capacity of the access link, measured in bits per second. For example, a T1 access link has a link rate of 1.5 Mbps. The link has an inbound and an outbound rate.

Link State Mirroring

When this feature is enabled, PacketWise will bring down the second port of a NIC pair if the first goes down.

List Mode

In PacketWise, a security mode that excludes all access to the management functions on the given interface (Inside or Outside), except from an IP address named in a list. See also Secure Mode and Unsecure Mode.

Load Balancing

The process of dividing network traffic between parallel paths or devices in order to handle more transactions without overloading a specific resource.

Local Area Network

A computer network that spans a relatively small area, such as a single building or group of buildings.

Local Host

In networking, a reference to this computer. In the traffic tree, the Localhost class refers to the PacketShaper.

Look Access

Read-only permission for the PacketWise software. See also Touch Access.

Look Community String

The PacketWise password required before an SNMP manager can read the value of a PacketWise manageable object.

Look Password

The PacketWise password required before look access is granted.

MAC Cache Entries

Short-term memory records of the data link control layer addresses for known hosts.

Matching Rule

A set of characteristics that identifies a specific traffic type.

Measurement Engine

A PacketWise background process that collects time-series and histogram data. This data is stored on the unit's hard drive.

Monitoring Module

The Monitoring Module, included with all PacketShapers, lets you gain visibility into your network. The PacketShaper tells you precisely which applications traverse the network, what portion of the network they consume, how well they perform, and where delays originate. A PacketShaper configured with only a monitoring module was previously known as a PacketSeeker.

Multiprotocol Label Switching (MPLS)

This technology puts labels in each packet that identify the specific path for the packet, thus saving the time needed for a router to look up the address to the next node to forward the packet to. The "multiprotocol" in its name refers to the fact that it works with the Internet Protocol (IP), Asynchronous Transport Mode (ATM), and Frame Relay network protocols.

Net Mask

The dotted-decimal expression that determines which portion of an IP address represents the network address and which portion is for the host — for example, 255.0.0.0.

Network Delay

The number of milliseconds spent in transit when a client and server exchange data. Includes the transit time for all packets required for a request-response transaction.

Network Efficiency

The ratio of TCP packets not requiring retransmission to the total number of TCP packets sent.

Network Interface Card (NIC)

An onboard chipset or an add-in circuit board that provides support for connection to a local area network.

Never-Admit Policy

A bandwidth allocation rule that tells PacketWise to enforce admission control at the beginning of each flow. Used to reject or redirect web traffic and restrict non-TCP traffic.

New Flows Per Minute

The number of new flows initiated from a host (in the case of a client host) or to a host (in the case of a server) during a one-minute period.

NIC

See Network Interface Card.

Outbound Rate

In PacketWise, the maximum rate at which data can be transmitted to another site across the wide area network.

Outside NIC Mode

In PacketWise, the speed selection for the LAN connection facing the site router or WAN connection. Choose from 10BaseT, 100BaseT, or automatic.

Outside Port

The unit's 8-pin modular Ethernet connector for the path to the router and WAN.

Oversubscribed

A situation in which the sum of all partition sizes on a unit is greater than the link size.

Packet Capture

A feature that captures packets for future analysis, allowing you to analyze detailed information about the packets in a class, such as the source and destination IP addresses and protocols used.

PacketCare

The Packeteer customer support contract suite.

PacketSeeker

The term formerly used to describe a PacketShaper configured only with the Monitoring Module.

PacketShaper

A Packeteer product that is an application-based traffic and bandwidth management system.

PacketWise

The software used by Packeteer's PacketShaper, PacketSeeker, and PacketShaper Xpress.

Partition

A bandwidth pipe assigned to a given traffic class to protect or restrict all the flows in that class.

Plug-Ins

Downloadable classification modules, Xpress algorithms, and adaptive response agent templates that you can install into an existing software release. See Download Plug-Ins.

Policy

A rule assigned to a given traffic class that defines how a single flow will be handled during bandwidth allocation.

PolicyCenter

A Packeteer software package that centralizes management and propagates configuration changes to large numbers of Packeteer appliances. See PolicyCenter Overview.

Priority Policy

A bandwidth allocation rule that sets the relative precedence for traffic without allocating a specific rate.

Protocol

A set of rules governing the transmission and receiving of data.

Proxy Service

A network traffic relay application that represents trusted, usually local, clients when they access unknown network resources. Often used to protect a local corporate LAN from potentially hostile outside hosts.

QoS

See Quality of Service.

Quality of Service
(QoS)

In PacketWise, a measure of the performance of a network component against expectations.

Queuing

The process of delaying packets until a bandwidth-related condition is met.

Rate Policy

A bandwidth allocation rule used to smooth bursty traffic, such as HTTP, using TCP rate control. Rate policies can have a guaranteed minimum rate and/or be burstable at a selected priority level.

Reboot

The process of interrupting a computing device, causing it to reload its operating system and restart all default operations.

ReportCenter

A Packeteer software product that gathers performance and event data from a network of PacketWise devices, optionally receives Flow Detail Records emitted by PacketShaper, stores the information in a database, and provides dynamic HTML graphical reports on demand or on a scheduled basis.

Response Time Measurement (RTM)

A PacketWise feature that tracks delay statistics for connection-based TCP traffic classes and breaks each response time measurement into network delay, server delay, and total delay. For example, you can measure response times for applications, web traffic, individual hosts, or subnets. See RTM Overview.

Note: RTM is not available on ISP versions of PacketWise or on the PacketShaper 1200 model.

Reset

The process of interrupting a computing device and causing it to return to a default condition.

RJ-45

A modular connector used, among other places, on 10BaseT and 100BaseT Ethernet cables. Used for the INSIDE and OUTSIDE ports on Packeteer units.

RTM

See Response Time Measurement.

Safe Mode

A built-in safeguard that enables recovery from a corrupted software image. For more information, see Safe Mode.

SameSide

A special traffic class that measures traffic not destined for the WAN.

Secure Mode

In PacketWise, a security mode that prohibits access to the management functions on the given interface (Inside or Outside) from any IP address. See also List Mode and Unsecure Mode.

Secure Shell (SSH)

A program and protocol that provides strong authentication and secure communications for logging onto a remote computer.

Server Delay

The time the server uses to process a client's request after it receives all required data; the time between when the server receives the last request packet and when it sends the first packet of the reply.

Shaping

A PacketWise bandwidth management feature that improves upon default bandwidth allocation by enforcing policies on traffic flows and partitions on aggregate flows in a traffic class.

Shaping Module

Enabled with a software key, the Shaping Module allows you to take control of network traffic. With shaping, the PacketShaper can boost or curb application performance over the WAN and Internet using policy-based bandwidth allocation. Flexible policies protect critical applications, pace greedy traffic, limit recreational usage, and block malicious activity.

Simple Network Management Protocol (SNMP)

A widely used member of the TCP/IP suite of protocols designed to support remote management of network components and the gathering of alarm and event information.

Simple Network Time Protocol (SNTP)

A connectionless (UDP) protocol used to synchronize the time in a client (PacketWise) to a high accuracy network time server.

Site Router

The IP address of the LAN interface for the router used to access the wide area network.

Software Version

The revision of PacketWise currently operating in the PacketShaper/PacketSeeker unit. This information is located on the info tab in the PacketWise browser interface.

SNMP

See Simple Network Management Protocol.

SNMP Traps

Unsolicited, connectionless messages sent by PacketWise to a configured SNMP host. These messages report alarms or indicate that a configured event has occurred.

SNTP

See Simple Network Time Protocol.

SSH

See Secure Shell.

Synthetic Transactions

Web or other TCP transactions that PacketShaper and PacketSeeker can send at regular intervals to verify the availability of critical hosts.

System Variables

User-adjustable Packeteer settings. See Adjust System Variables.

T1

A WAN protocol used to carry data and voice signals over a four-wire circuit at a rate of 1.544 Mbps.

T3

A WAN protocol used to carry data and voice signals over optical fiber or coaxial cables at a rate of 44.736 Mbps. Time division multiplexing can be used to combine 28 T1 circuits into a T3 circuit.

TCP

See Transmission Control Protocol.

TCP Flows

The number of unique sessions using Transmission Control Protocol.

TCP Rate Control

A method of throttling traffic flow, specified in the Transmission Control Protocol, and utilized by PacketWise.

Template, Adaptive Response

A form that is used as a guide for creating adaptive response agents. You create an agent by selecting a template and defining the agent parameters. For a list of templates, see Agents Overview.

Top Listeners

An identified traffic class for which PacketWise has been configured to record the host names or IP addresses of the devices receiving the greatest amounts of traffic (the "listeners").

Top Talkers

An identified traffic class for which PacketWise has been configured to record the host names or IP addresses of the devices transmitting the greatest amounts of traffic (the "talkers").

Touch Access

Read/write permission for the PacketWise software. See also Look Access.

Touch Community String

The PacketWise password required before an SNMP manager can set the value of a PacketWise manageable object.

Touch Password

The password required by PacketWise before read/write access is granted.

Traffic Class

See Class.

Traffic Discovery

The PacketWise process of observing and creating traffic classes for all packets as they pass through the unit. This process compiles a list of the protocols and applications in use on a network, creating a traffic tree.

Traffic Tree

A hierarchical list of traffic classes that are used on a network. The traffic discovery process creates the tree automatically.

Transaction

An exchange of packets between two hosts on a computer network.

Transaction Delay

The delay experienced by an application communicating between two hosts.

Transmission Control Protocol (TCP)

A reliable transport-layer method for managing end-to-end data flow between network-connected computers. The session-oriented component of TCP/IP.

Tunnel Partner

A PacketShaper or PacketSeeker unit that is at one end of a compression tunnel.

Type-Of-Service (TOS)

A three-bit portion of the IP header in a TCP/IP packet reserved for controlling Quality of Service (QoS).

UDP

See User Datagram Protocol.

Unsecure Mode

In PacketWise, a security mode that allows access to the management functions on the given interface (Inside or Outside), from any IP address. See also List Mode and Secure Mode.

User Datagram Protocol (UDP)

An OSI model layer 4 network protocol that supports connectionless services, such as the IP suite.

UTC

An international time standard similar to Greenwich mean time. UTC stands for "coordinated universal time." When scheduling policies to run at a specific time, you can enter the time in UTC or local time.

Violating Host List

The host list to which adaptive response automatically adds the IP addresses of hosts that violate the agent's thresholds. See Agent Host Lists.

VLAN (Virtual LAN)

A local area network that maps workstations on some other basis than geographic location (for example, by department, type of user, or application).

WAN

See Wide Area Network.

Watch Mode

A non-inline, monitor-only mode.

Weighted Fair Queuing

A method of sequencing packets that defines bandwidth allocation according to an application's needs.

Wide Area Network (WAN)

One or more electronic circuits that connect computers in different locations.

Xpress

Packeteer’s compression feature, enabled by the Compression Module. See Compression Overview.

 

PacketGuide™ for PacketWise® 7.3