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SNMP Overview

PacketWise includes a Simple Network Management Protocol (SNMP) agent that supports the RFC 1213/MIB-II standard and Packeteer enterprise Management Information Base (MIB). Using an SNMP management program, you can:

  • Poll the Packeteer unit for status information
  • Read current values for the options described in the Packeteer proprietary MIB
  • Retrieve response time measurement information from PacketWise

You can configure PacketWise to send unsolicited messages to any SNMP trap listener. These messages fall into two categories.

  • PacketWise Trap messages report alarm conditions configured by default in PacketWise, for example a Power Supply Failure message is sent if a Packeteer unit's power supply fails. These are generally the same alarm conditions as might be reported at login to the browser interface on the Info page. See Packeteer SNMP Traps for a list of supported traps.
  • Event Trap messages alert you to incidents you explicitly configure PacketWise to report. Use the event configuration commands in the command-line interface to set up the events to be reported. In the default state, no Event Traps will be sent. See Overview of Event Notification for more information on configuring events.

SNMP and ReportCenter

ReportCenter is a Packeteer software package designed to create various types of reports on the performance of a network equipped with Packeteer products. You can specify the IP address of a ReportCenter PC as an SNMP trap destination. The SNMP trap listener incorporated in ReportCenter will store Generic and Event Traps in a database for use in Generic Trap Reports and Event Trap Reports.

Supported SNMP MIBs

Packeteer is the authoritative source of the following MIB files:

packeteer.mib

Packeteer's SNMP MIB

This MIB contains the variables that you can query on the Packeteer unit. There are three tables for measurement data. The Link table contains measurement variables about each physical network interface on the Packeteer unit. The Partition and Class tables contain measurement variables about each defined partition and traffic class, respectively.

In addition to measurement variables, the MIB contains a number of predefined traps; see Packeteer SNMP Traps for a description of the traps included in the Packeteer MIB.

packeteerRTM.mib

Packeteer's Response Time Measurement MIB

This MIB contains the measurement variables related to PacketWise's Response Time Measurement (RTM) feature, including variables that track delay (total, network, and server), thresholds, and slow transactions. There are seven tables for response time configuration information or data about classes in the traffic tree. For more information about RTM, see RTM Overview.

Note: Since RTM is not available on ISP models, it is not necessary to download this MIB if you are using PacketShaper ISP.

These MIB files can be downloaded from the Packeteer support site; see Use Packeteer MIBs.

Several variables in the following standard MIBs are also supported:

Note: Suggested source for these files: http://www.ietf.org

rfc1213.mib

The MIB-II file

rfc1493.mib

Two groups from this standard bridge MIB are supported: dot1Base and dot1dTp

Setting Access Permissions

By default, SNMP is turned off until you set the look community string. You must set the look community string so that PacketWise MIB information can be accessed by network management platforms and network management stations. Once the touch community string is set, you can use a network management platform, such as HP OpenView, to set MIB variables.

To set the PacketWise read and write community strings via the browser interface, see Configure PacketWise for SNMP Support. From the command-line interface, use the setup snmp command.

MIB-II Support

PacketWise allows SNMP get and set commands for the following MIB-II groups and objects:

MIB-II Group

MIB-II Objects

System

All objects supported

Interfaces

All objects supported

Address Translation

All objects supported

IP

All objects supported except the IP routing table

ICMP

All objects supported

TCP

All objects supported; tcpConnState is read-only

UDP

All objects supported

SNMP

All objects supported

Note: Packeteer uses SNMPv1, with some SNMPv2 extensions.

Setting MIB-II Variables

To set the sysContact, sysName, and sysLocation MIB-II variables, you need to use your SNMP Management Station. You cannot set these variables in PacketWise's browser or command-line interface. For further information about using SNMP sets, you can download the Packeteer SNMP User Guide:

  1. On the Packeteer support website, navigate to Software.
  2. Go to Software Utilities.
  3. Download the SNMP Guide for PacketWise 6.0.

See also:

Packeteer SNMP Traps

Use Packeteer MIBs

PacketGuide™ for PacketWise® Version 6.0